Fred Pollnitz

User Experience Architect | Product Designer

I am a UX Architect and Product Designer with a 26-year career defined by human-centric innovation and Data-Driven Design. Expert at architecting high-scale digital ecosystems across Finance, Logistics, and E-commerce, specializing in Enterprise UX, SaaS Product Design, and complex B2B Product Design frameworks. Proven track record of transforming dense enterprise workflows into seamless, multi-platform experiences that maximize User Retention, drive billions in revenue, and scale operational efficiency. A tactical leader in Design Systems governance, cross-functional DesignOps execution, and strict global Accessibility (WCAG Compliance / Section 508 / Inclusive Design) standardization.

Experience

Amazon Global Logistics 2025-26 - Senior UX Designer

CDW - Senior UX Architect

Projekt 253 - Principal UX Architect

TransUnion - Senior UX Architect

Amazon Global Logistics 2022-23  - Principal UX Architect

Walmart - UX Product Design Manager

Salesforce - 2022 - Senior Experience Consultant

AT&T - Design Principal

Bank of America - Lead UX Designer

Cerner - Senior UX Designer

USAA - Senior UX/UI Producer

Chemistry Talent - UX Architect and Product Manager

Dell Financial Services - Senior Software Product Manager

Dun and Bradstreet - Senior User Experience Architect

MutualMobile - Lead User Experience Architect

Dell Corporation - Senior User Experience Designer

Lululemon Athletica - User Experience Designer

Safeco -  Senior User Experience Designer

Alaska Airlines - Senior User Experience Designer

T-Mobile - Senior User Experience Designer

Goldman Sachs - Executive Director, User Experience Design

Potent Design - User Experience Architect

Lab49 - Senior User Experience Architect

Skills

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Software

  • Broadcom Rally (CA Agile Central), Asana, JIRA, Confluence, Trello, Monday. 

  • Figma, Sketch, Craft, Zeplin, Principle; Adobe Creative Suite: XD, Photoshop, Illustrator, InDesign.  

  • Microsoft Office, including Project, Excel, Word, Powerpoint, and Outlook; Keynote, Jira, and Confluence.  

  • Axure RP, Omnigraffle Pro, Invision, MindNode, Miro, Mural, Marvel, Just in Mind 

  • Google Analytics, HEAP Analytics, Omniture/Adobe Analytics, Validately, User Zoom, UserTesting.com, Morae, and Camtasia.  

  • Screen Readers: JAWS (Job Access With Speech), NVDA (NonVisual Desktop Access), and VoiceOver (for iOS and macOS)  

  • Accessibility Evaluation Tools: WAVE, AXE, and Lighthouse  

  • Accessibility Plugins and Extensions: Web Developer Toolbar or Colour Contrast Analyser, others as needed. 

  • Fully conversant with HTML and CSS, and have a functional knowledge of the use of JavaScript, AJAX, PHP, and frameworks such as Angular, Vue, and React. 

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Professional

  • Generative and Summative User Research

  • Requirements Definition, Analysis and Empirical Design

  • Strategic Direction

  • Information Architecture

  • Interaction Design

  • Visual Design

  • UX Writing and Content Strategy

  • User Interface Prototyping

  • User Experience Leadership

  • Design Systems

  • Accessibility and Usability Testing

  • Project Management

  • Design Management

  • Financial Services Design

  • Design Operations Management

  • Process Improvement

  • User Authentication and Security

  • UX Deliverables

  • Facilitate UX Rituals  

  • Corporate Branding

Portfolio

Samples of my Design work, and Case Studies can be found at the button link below, and at my UXfolio site.

Some samples of my work