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01 PROFESSIONAL

MY KNOWLEDGE LEVEL IN SOFTWARE

Figma

90%

Sketch 3

70%

Invision

80%

Axure RP

85%

Adobe Illustrator

95%

Adobe Photoshop

95%

HTML & CSS

70%

MY KNOWLEDGE LEVEL IN USER EXPERIENCE

User needs research

90%

Usability evaluation

90%

Information architecture

85%

Interaction design

80%

Visual design

95%

Technical writing

70%

User interface prototyping

70%

User experience leadership

85%

Design Systems

90%

PROFESSIONAL 

I'M

Fred Pollnitz.

USER EXPERIENCE DESIGNER AND
DIGITAL STRATEGIST

I am a designer with more than 25 years of experience, leading and mentoring design teams and departments, and consulting for both leading and lagging organizations by conceiving critical strategies to innovate better products, satisfy users, all while achieving business success. 

PORTFOLIO
EXPERIENCEO

02 PORTFOLIO

MY DESIGN WORK. SEE MORE >

NEW
TransUnion Design System (Doran Jones) samples
SubAtoms
Atoms
Groups
Components
Templates 

03 Experience

May, 2023 to January, 2024

TRANSUNION

Senior User Experience Architect

Senior UX Architect leading the creation of a complete Design System for TransUnion. This included all conventional user interface elements for the delivery of several Transunion web-based applications, as well as components specific for the function of those applications. Responsibilities included the UX Process definition, UX design leadership, advisement to the development team, requirements gathering, coordination with client design leadership, and UI creation in Figma for delivery via Chromatic/Storybook.

June, 2018 to August, 2018

AMAZON GLOBAL LOGISTICS

Senior UX Architect

UX Design leadership for the onboarding, booking and management of shipping from any factory in China to any Amazon fulfilment center in the US or Europe for Amazon Global Logistics. Includes formative user research, process and user flow creation, wireframing and prototyping.

October, 2022 to February, 2023

WALMART

UX Product Design Manager

UX Product Design Manager for leading new digital product features for Walmart’s internal business tools.

March, 2022 to July, 2022

SALESFORCE

Senior Experience Consultant

Application design projects for Salesforce's clients Cisco, and Ecolab, including field service management tools for mobile devices, and a comprehensive reworking of the customer experience for contract renewals.

January, 2022 to February, 2022

AT&T

Design Principal

Lead a team of designers to investigate, document and evaluate multiple user journeys, across multiple digital channels, to provide analysis and heuristics for the technical support experience for AT&T customers.

September, 2021 to March, 2022

BANK OF AMERICA

Lead UX Designer

Full UX lifecycle planning, design and testing of new financial center applications for all money movement at Bank of America.

January, 2018 to June, 2018

LULULEMON ATHLETICA

Senior User Experience Architect

Comprehensive examination, testing, design and improvement planning for the online purchasing process of this major apparel brand, for desktop and mobile channels. Included detailed analytics, 80+ point heuristic examination, A/B testing, and user research studies.

June, 2018 to August, 2018

DELL FINANCIAL SERVICES

Senior User Experience Designer

User investigation, requirements gathering, concepts, design iterations in an Agile project process for deployment in a Salesforce technology platform.

May, 2020 to August, 2021

CERNER

Senior UX Designer

Focused on Accessibility regulatory requirements analysis and evaluation of Cerner’s foundational component library and design system. Wrote VPATs (Voluntary Product Accessibility Template) for Federal Government Section 508 compliance of Cerner software products. Reviewed all new UI components for various UX facets (usability, accessibility, etc.)

December, 2019 to April, 2020

USAA

Senior UX/UI Producer

Served as the primary point of contact in the CDO (Central Design Office) Bank Storefront team for business partners and stakeholders to define the business and design requirements for complex Credit Card, Checking Account and Lending projects in a SAFe (Scaled Agile Framework for Enterprise) framework.

January, 2015 to June, 2016

ALASKA AIRLINES

User Experience Architect and Designer

Lead the creation of interaction designs, information architecture, accessibility, usability, and competitive research in developing innovative ideas for interaction design and user experience strategies to enhance the traveling experience. 

July, 2016 to November, 2017

LIBERTY MUTUAL – SAFECO

User Experience Architect and Designer

Design solutions for new tools and site features for a major B2B insurance company, by researching user requirements, and translating complex business problems into highly usable designs, to and deliver a best in class user experience. 

March, 2013 to July, 2014

GOLDMAN SACHS

Executive Director, User Experience Design

I was responsible for driving the interaction design, structure,  and look & feel of web, desktop & mobile applications for a variety of front office businesses including Sales and Trading.

August, 2014 to December, 2014

T-MOBILE

User Experience Architect and Designer

Transformative project for T-Mobile (US) with strategic implications for its business processes. Created compelling user interfaces that will be viewed by millions of people worldwide on desktop and mobile devices. 

August 2009 to October 2011

LAB49

Senior User Experience Architect

Consulting User Experience Architect for leading international banks, hedge funds and exchanges. Lead the User Experience component of software development projects across several asset classes, planning and executing the complete UX lifecycle of requirements gathering, user research, concept exploration, critique and user confirmation, creation of deliverables and participation in final testing.

October, 2011 to March, 2013 

CONTRACTOR

User Experience Architect

Freelance User Experience Architect leading complete user experience lifecycle for multiple channels in various business sectors. Projects included Metro UI interfaces, tablet and mobile interface design, custom application development, and cloud computing delivery. Lead teams or projects in all instances. 

CONTACT

Any questions? Want to know more about how I can create a better experience for the people who you focus on every day? Send me a line, and I'll get back to you as quick as I can.

pollnitz@gmail.com

Tel: 1-253-545-8245

Success! Message received.

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CONTACT
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